Terms of Service
Northside Electrical and Air Pty Ltd
Last updated: 5/5/2026
These Terms of Service apply to the use of this website and to enquiries, quotes, bookings and services provided by Northside Electrical and Air Pty Ltd.
By using this website, submitting an enquiry, requesting a quote, booking a service or engaging us to perform work, you agree to these Terms of Service.
Business Details
Business Name: Northside Electrical and Air Pty Ltd
ABN: 70 679 691 886
Electrical Contractor Licence: EC# 89726
Phone: 0466 875 408
Email: [email protected]
Base: North Lakes
Service Area: Brisbane, Moreton Bay and surrounding areas
Services
Northside Electrical and Air Pty Ltd provides services including, but not limited to:
General electrical services
Electrical installations, replacements and servicing
New homes and renovations
Older home electrical upgrades
Switchboards and electrical boards
Safety switches
Lighting and power points
Fault finding and electrical repairs
Air conditioning installation, replacement, servicing, cleaning and maintenance
Smoke alarm installation, testing, replacement and compliance support
EV charger installation, replacement and servicing
Property maintenance
Commercial and industrial electrical work
Urgent call-outs where available
Services may be subject to availability, site conditions, access, parts availability, safety requirements and licensing requirements.
Website Information
The information on this website is provided for general information only. While we aim to keep information accurate and up to date, we do not guarantee that all website content is complete, current or free from errors.
Website content should not be treated as specific electrical, safety, air conditioning or compliance advice. A site inspection or direct assessment may be required before advice, pricing or service recommendations can be confirmed.
Quotes and Pricing
Quotes may be provided based on the information available at the time. A quote may change if:
The job details provided are incomplete or inaccurate
Site conditions differ from what was described
Additional work is required
Parts, materials or access requirements change
Safety or compliance issues are identified
The customer requests extra work
Unless stated otherwise, quotes are valid for the period shown on the quote. If no period is shown, the quote should be confirmed before proceeding.
Bookings and Access
Customers are responsible for providing safe, reasonable and timely access to the property, equipment, switchboards, air conditioning units, smoke alarms, EV charger locations or other areas required to complete the work.
If we cannot access the site or complete the work due to customer-related issues, a call-out fee, cancellation fee or additional charge may apply.
Urgent Call-Outs
Urgent call-outs may be available for electrical faults and safety concerns. Availability may depend on location, technician availability, job urgency, safety conditions and operating requirements.
For urgent electrical issues, call:
0466 875 408
Customer Responsibilities
Customers must:
Provide accurate information about the job
Ensure someone authorised is available to approve work if required
Provide safe access to the site
Disclose known hazards, faults or site issues
Keep pets, children and unauthorised persons away from work areas
Pay invoices by the due date
Obtain landlord, body corporate, property manager or owner approval where required
Payment Terms
Payment terms will be outlined on the quote, invoice or booking confirmation.
Unless otherwise agreed, payment is due on completion of the work or by the due date stated on the invoice.
Late or unpaid invoices may result in follow-up action, recovery costs or suspension of further services.
Cancellations and Rescheduling
If you need to cancel or reschedule a booking, please contact us as soon as possible.
Cancellation fees may apply where:
A technician has already been dispatched
Parts or materials have been ordered specifically for the job
Short notice prevents us from reallocating the appointment
Access is unavailable at the scheduled time
Parts, Materials and Product Warranties
Where parts, equipment or air conditioning units are supplied, manufacturer warranties may apply. Manufacturer warranty terms are provided by the relevant manufacturer and may vary depending on the product.
Installation or workmanship warranty terms may be provided separately in the quote, invoice or job documentation.
Nothing in these Terms excludes, restricts or modifies any rights you may have under Australian Consumer Law.
Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under Australian Consumer Law. These consumer guarantees may include guarantees that services will be provided with due care and skill, be fit for purpose where a particular purpose is made known, and be supplied within a reasonable time where no time is agreed.
Safety and Compliance
Electrical, air conditioning, smoke alarm and EV charger work must be completed safely and in accordance with relevant laws, standards and licensing requirements.
We may refuse to complete work that is unsafe, non-compliant, outside our licensing scope or where site conditions present an unreasonable risk.
Photos, Uploads and Job Information
If you upload photos or provide job information through our website or by message/email, you confirm that you have the right to share that information with us.
Photos and job information may be used to help assess the enquiry, prepare a quote, plan the work or communicate with you about the service.
Limitation of Liability
To the maximum extent permitted by law, Northside Electrical and Air Pty Ltd is not liable for indirect, incidental or consequential loss, loss of profit, loss of opportunity or loss arising from inaccurate information supplied by the customer, unsafe site conditions, third-party products, delays outside our control or pre-existing faults.
This does not limit any rights you may have under Australian Consumer Law.
Website Links
Our website may contain links to third-party websites, platforms or services. We are not responsible for the content, privacy practices or terms of third-party websites.
Intellectual Property
All website content, including text, layout, images, branding and graphics, is owned by or licensed to Northside Electrical and Air Pty Ltd unless otherwise stated.
You may not copy, reproduce or reuse website content without written permission.
Privacy
Personal information is handled in accordance with our Privacy Policy.
Changes to These Terms
We may update these Terms of Service from time to time. The updated version will be published on our website.
Contact Us
For questions about these Terms of Service, contact:
Northside Electrical and Air Pty Ltd
Phone: 0466 875 408
Email: [email protected]
ABN: 70 679 691 886
Electrical Contractor Licence: EC# 89726